Victim Location 72110
Type of a scam Utility
An imposter from Entergy called to say our electricity meter had been switched out and our payment we made was returned back to us. Dana (the imposter), said Entergy would be to our business later today to disconnect our electricity. I logged into my checking account and found our payment HAD processed properly and had NOT been returned to us. I told him this while I was on the phone. I told him we were set up on auto-pay and there were no issues with our payments. He still insisted he was from Entergy and even gave me a case number, TC8570074. I told him I knew he was a scammer and I would report him to the Better Business Bureau. He hung up on me.
Victim Location 70003
Type of a scam Utility
I received a phone call on my cell from phone number ###-###-#### in regards to someone posing to be Entergy. They indicated that my Electric will be turned off today because of non payment. I told them that i paid it already but they insisted that i didn’t and said that i needed to pay it today or ese my service will be turned off today. I needed to go to nearest Winn Dixie to a kiosh and use cash only and pay them now asap. But i looked up my account to make sure that there was no mistake and it stated that it was paid and I have a 0.00 balance. Also i realized that the CARES act is in place and no disconnect are taking place now due to COVID.
She told me to call her back at this number when i get to the store and she would give me more instructions. She wanted me to call her back at ###-###-#### exr. 2105 and ask for EVA.
Victim Location 70529
Type of a scam Utility
Scammer (identified as James Turner, acct. Specialist) called & said our service was scheduled to be terminated if we didn’t pay $894.62 & a service fee of $12. I asked if the take a check over phone & he said no or a credit card. They said I could go to Dollar General & pay cash. They recited a reference # & disconnect # & asked how soon would it take us to go pay it.
Victim Location 72117
Type of a scam Utility
They called claiming my lights would be disconnected today and I needed to pay $1,000.00. I knew it was a scam, so I am reporting these thieves to prevent an innocent person from being scam.
Victim Location 70116
Type of a scam Other
Received a pre-recorded phone call to our office saying Entergy was disconnecting us remotely today. I pressed a number to speak to someone who then identified themselves a David ********* Supervisor. He said we had not paid our bill and we scheduled to have power cut off ASAP. Argued w/e when I said we could pay at the Entergy office on Canal Street, saying that would be "too late" and we had to go to CVS or $ General, take cash and then receive a payment voucher which we then needed to call him back with and give the number. I was trying to access our bank account to see if our check had cleared and couldn’t get to it fast enough to avoid disconnection. This is a business and we have 4 accounts w/Entergy. They did not have any account numbers but I think goit our street address from our phone number which they called on.
Victim Location 70122
Type of a scam Utility
They start the call with a recording saying that your lights are due to be cut off that day. You then are given a 800 number to call or press 1 to speak to someone. When you press one they tell you that your lights are going to be cut off. I asked them if they could tell me the balance on account. Of course they could not. After I told them that I know that we have no balance they hung up. This is not the first time these people have done this. Last time I played along to see what they would say and they tell you to get a money pack card to pay the bill.
Victim Location 70583
Type of a scam Utility
Two separate phone calls from 2 different people (both with Indian accents) claiming to be Entergy reps stating at 3pm today the electricity would be turned off so that a new meter would be installed.
I placed a call to Entergy to verify info which I was told it was a scam and it was not the first call they received about these phone calls.
Victim Location 70806
Type of a scam Debt Collections
Received a call with caller id Entergy Svcs, I was told that i had 30 minutes to pay my entergy bill. I knew I did not owed anything so I question it. They gave me another phone number where I was told again that I should have reveived pink envelopes warning me that electricity was going to be cut off. She told me that in order to stop the technicians from cutting the electricity I had to pay $250 which it was refundable. I verified with Entergy and as I knew II did not have any balance. This scam was target to Spanish speaking people as they spoke spanish to me
Victim Location 70122
Type of a scam Utility
Whoever calls from ###-###-#### or any variation of this number be it #225 with foreign agents that threaten to cut off your power in 30 mins only wants to gain access to your personal info, banking etc. Clearly If they represent a utility company they should have your account number not you provide it to them. I requested to speak with a manager several times and never did anyone come on the phone, after i insisted that payment was made automatic they simply didn’t come back to the phone. Be Aware and don’t accept anyone calling or bringing problems before you verify, it’s very easy to react than think tell them you will call entergy or whoever is threatening to do anything…. For the record you should verify entergy’s number and call them before falling into the hands of scammers…..Also, take the next step and report this to your local better business bureau, news media and everywhere so they inform the public….
Victim Location 70123
Type of a scam Utility
First of all, the caller ID listed as unknown. That was the first red flag. He was a forigenor, probably Vietmaniese. He identified himself as calling from Entergy. Another red flag. If it was Entergy, it would have shown on my caller ID as Entergy. He wanted my account number. I told him that I didn’t have that information in front of me at the time. He asked for the account name, and I told him my name. And he asked for the address where this service was connected. I gave it to hem. Big mistake! I didn’t realize it when I did it. He told me that my account was scheduled to be turned off today for non payment. I laughed at him and told him that that was impossible, since I had automatic pay. Than he asked if I could hold for a minute while he checked. He put me on hold for a time, with music playing in the background, came back and told me that My automatic payment things had expired, and that I owed for the last two months. He told me that I would be getting forms in the mail to restart the automatic payment. But that unless I payed the past due amount, my service would be turned off today. Another red flag. I don’t think Entergy is turning off anyone’s power right now dut to Covid 19. I knew what the next question would be. He would want banking information. So I told him that I was sorry, but I was have to call Entergy myself directly, because I thought this might be a scam. Immediate disconnect. I knew it! The # they called from was very close to the customer service number for Entergy. Theirs was 367m Entergy’s is 368. Their number was 504-367-8899. Hope you can catch them. They were very convencing. They always are. I called Entergy immediately and reported the scam. I told them exactly what I have written here.
Respectfylly,
Victim Location 70118
Type of a scam Utility
They called on behalf of Entergy stating that my service is scheduled to be disconnected in a hour if I don’t make a payment. I informed them that Entergy is not disconnecting service due to the pandemic. They said, that’s not correct because they need to pay their employees. I told them that I’m going to call Entergy to verify the information. They got mad and hung up.
Victim Location 70117
Type of a scam Debt Collections
Said he was with Entergy and that my service is due to be disconnected today if I didn’t make payment, I needed to call another number and make payment. I hung up and call Entergy number on my bill and that payment was processed yesterday….
Victim Location 70001
Type of a scam Utility
The caller initially was a recorded message, "Entergy is calling about your delinquent account and this is the last opportunity to correct before service is disconnected. Press 1 to speak to a representative.
I pay my billing by auto draft, so I knew this was a scam. I pressed 1 and the phone was answered by someone asking if they could help me. I said you called me and he said this was Entergy. I asked him to repeat it and again he said Entergy. I told him this was not a valid call and to remove me from his phone list. I then hung up.
Victim Location 70126
Type of a scam Debt Collections
The caller pretended to be a rep from Entergy New Orleans calling about a past debt. He informed me that I owed $300. When I produced my own records and questioned the charges, he hung up and refused to pick up when I called back.
Victim Location 70112
Type of a scam Utility
Someone called and claimed to be Entergy saying that I had a past due bill and I needed to pay it. The recording that they used sounded very real and convincing, but I knew that my bill was paid and I did not owe anything. After I hung up they tried to call again, but I ignored the call.
Victim Location 72223
Type of a scam Utility
The first call was automated and it said to call the number listed above. When I called, a man with a accent said our Entergy bill would be shut off in 30 minutes if we did not pay immediately. He said we owed $489.22. When I started questioning him he became angry and said "I have told you this three times!" I hung up and contacted our corporate office.
Victim Location 72176
Type of a scam Utility
Scammer called our church claiming we had a past due electric bill and need to pay $492 by 4:00 today or the electricity would be cut off. we were to call Anthony Miles at x101 after going to Walmart to purchase a gift card and give them the numbers off the back.
Victim Location 70122
Type of a scam Utility
A recording tells you that your lights are about to get cut off. After you press one you get connected to someone who tells you to avoid your lights getting cut off you need to go buy a money pak card with 255.26 to take care of your past due balance. The guy (says his name is Charles Baker) then gives you a number for the billing department to call back with the money pak card number to pay your bill. I called him back and told him I payed my bill at Entergy and he tried to tell me my lights would still be cut off. Then I guess he got frustrated and hung up.
Victim Location 70555
Type of a scam Utility
Number called from 1 (800) 425 7355, message claimed my Entergy power would be cut off in 30 minutes for non-payment of last bill, unless I
call 1 (800) 530 1603, which I did. Formal message by Entergy person instructing you to press 1 for blank, blank and make a payment, and 2 for
X, Y, and z. Upon pressing 1 a heavy foreign sounding woman came on, my question was, you work for Entergy and you can’t speak English, what country are you from? Click she was gone!
Victim Location 70809
Type of a scam Utility
Wanted me to sent $500 by money order to get current on utility bill. Called Entergy and found a scam