Christy – Nov 03, 2020
Scammer’s email i[email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable
This is the email back and forth (helps to start at the bottom):
Please do, we have nothing to be worried about, this is our business and we reserve the right to conduct it as we please whether or not it satisfies your desires. Now considering we haven’t taken a penny from you, please proceed to make a fool of yourself with your report we will gladly address it when contacted by whom ever you complain to, now have a good night.
That is most unfortunate as I have been made aware of many “scam” websites selling dogs that are never delivered upon. I have tried to talk with you (your agents) however have been told they are not readily available to talk due to COVID conditions within your agency. I have tried to talk with Miss Eva, however been given the same trite answers over and over. I tried reaching to talk with you or the breeder. And am willing to come pick up the puppy, which again you say is not possible again due to COVID. None of this is acceptable and there are too many red flags for me to ignore. I will be reporting your website to internet services and the BBB.
On Oct 28, 2020, at 5:01 PM, Exclusive Valley Sale wrote:
Dear client, thank you for reaching out to us. As highlighted on every page on our website and equally specified in our previous email, due to the pandemic situation in the country we do not offer pick up services or accept visits for the safety of our agents, all purchases are made via the website and we make arrangements to guarantee the safe delivery of your puppy by professionals, that’s the only way it is done for now until further notice.
Exclusive Teacup Valley Sale.
I want to know if I can pickup peanut or if you will only ship?
On Oct 28, 2020, at 2:59 PM, Exclusive Valley Sale wrote:
Dear client, we apologize for the delayed response. Please feel free to email any questions you may have about the puppies or the procedure, we will schedule a call with the sales team but please note that due to the high call volume and the fact that we have fewer agents assisting due to the pandemic our sales team calls mainly to help customers complete their purchase. Please go over our previous emails and if you are familiar with one of the payment options listed, please reply to this email and specify the option that way the agent calling you has an idea of how to assist you further.
Exclusive Teacup Valley Sale.
I would like a phone call please. Schedule one for me today. Let me know please.
> On Oct 28, 2020, at 10:56 AM, Exclusive Valley Sale wrote:
> Dear Client,
> We apologize for the delayed reply to your inquiry, thank you for your interest in our puppies. Please take a few minutes to read through this email very carefully as answers to most frequently asked questions are provided below. We equally suggest that you read the “FAQ” page on our website as answers to most general questions have been provided. Peanut is still available for a new home. This is our 6th year anniversary and we have our super promo currently going on so you pay $500 for the first puppy and just $300 for the second if you are getting two or more puppies at the same time but this offer is only valid for until 6pm EST today when the sales ends. The puppies are all teacups and we estimate they will be less than 4Lbs full grown. The puppies easily interact perfectly with kids and other pets (including cats and bigger dogs). They are also undergoing potty training to go on pee pads and the outcome has been so impressive. Please click the “Learn More” icon under the puppy’s photo on the website to see more photos and read a brief description of the puppy’s temperament. The photos on the website are not from today but are the most recent photos of the puppies, from the last photo shoot no more than a week ago and so far there are no physical changes on the puppies that can be reveal in a new photo.
> We ship mainly via Delta Airlines and American Airlines because they offer same day delivery which takes just a few hours and they equally offer the PET SAFE PROGRAM which is an award winning program in which puppies are being transported in a Climate Controlled Environment with a puppy nanny to guarantee their safety right up to the time of delivery. That said the situation with the Corona virus right now is under control as far as the delivery of puppies is concern. We offer free shipping services to the customers home, therefore if you complete your purchase today while the sales is still on, you get a free shipping coupon which covers the shipping and delivery expenses to your home, no hidden fees or extra charges.
> We accept payments via the Zelle payment platform & the Cashapp app payment platform. Please specify which of these two payment options is most convenient for you in your reply. Our sales team can equally assist in finding an alternative payment option if you are not familiar with the above mentioned payment options. Please note that with the sale currently going on, on our Website, we do not have a PayPal set up or credit card set up for payment.
> If you have any questions or need assistance, please note that due to the Corona virus outbreak we have a shortage of active agents and owing to the large call volume we must schedule calls to prevent unnecessary wait times and delays. Please request a call back from the sales team and a call will be scheduled between (3pm – 5pm EST). Alternatively you can conveniently complete your purchase on our website via the live chat with our agent Miss Eva, just send her a message on the pop up chat window on our website and inform her you need assistance to complete your purchase and she will assist you.
> Exclusive Teacup Valley Sale.
Taylor – Apr 20, 2020
Victim Location 19977
Total money lost $510
Type of a scam Online Purchase
I did a web search to purchase a teacup toy poodle puppy.
When I found this website that advertised teacup puppies for 50% off I contacted the business via email.
The business responded via email and confirmed the price with free shipping via air flight for a limited time.
They requested that I pay Money Gram at CVS, then changed it to purchasing a One Vanilla Visa card and sending them a photo of the front and back of the card.
Then they asked for our contact info, and emailed us a change of ownership certificate for the puppy we chose from the website to sign and return.
Then next morning when it was time to ship the puppy, another gentleman contacted us and said that we needed shipping insurance for the puppy to be transported that was double the amount of the purchase price.
We asked if we could come pick up the puppy and they said that the puppy was in the boarding room, and if we didn’t pay the shipping cost right then that we would be fined.
We told them that we did not have the funds, and they never got back to us, never shipped the puppy or refund our payment.
Yet the money was spent off of the One Vanilla Visa card.