Geek Squad

Raquel – Dec 15, 2020

Scammer’s phone +1 786-886-3775

Scammer’s email [email protected]

Country United States

Type of a scam Counterfeit Product

Initial means of contact Not applicable

Got email today stating my geek squad annual maintenance is ending today 12/15/20 and they will be charging me 299.00 for the annual fee! I have no geek squad account. Tried calling the number; of course no answer! Responded back to email that I will be reporting them and that they better not charge me of this bogus scam! Of course, in the email it says responding to them will not stop the charge!

Please get these criminals!

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20210216102458 602b9d7a75791 Geek Squad

Jerome – Dec 11, 2020

Got an e-mail:

Dear [email protected]
Thanks for your order. We have received your payment of $499.95.Thanks for renewing your subscription.
Payment method :- Auto Debit
Device :- 1
If you have any queries or wish to cancel the subscription , call us on
+1 315-820-9461 or +1 937-598-9579 or +1 919-728-1098

Billing Team



Gabriel – Nov 23, 2020

On November 19, 2020, at about 10am EST – I called the Geek Squad technical support to ask that they not renew my membership, since I am being treated for Prostrate Cancer and could not afford it. Everything went well for a while, then the technical support person said I they would give me back the money that they had billed my checking account for, and also a rebated from last year since I do not use the computer for business. The amount was for $350.00 and he had control of my computer. The amount was ready to go into my checking account, and for some reason, when I typed in the amount it came out to $3, 500.00 instead and the technical guy started to panic and said he would lose his job. I told him to just change the amount, but he replied that he could not do that. He recommended I get four American Express gift cards each for $500.00 that I did after much running around. He stayed on my speaker cell phone for nearly 3 hours, I got the cards then read the numbers off to him, and never heard from him again. I am out $2, 000.00 that I can’t afford. And the $3, 500 that was put into my account, was gone at end of day. This is a crime, I am a 75 year old Vietnam Veteran suffering from prostrate cancer, and expected to be treated better than this. The tech person who had the West Michigan phone number of 1-616-371-4550 and 1-616-647-3257 that he called from. Please help, I have also filed this complaint to the Michigan Attorney Generals Office.
my name is Arthur B. Fox, pittsburgh, PA.

Devin – Nov 06, 2020

Received email saying my free subscription for PC Computer World had expired and I am to be billed $149.99. I never had a subscription. I spoke with one person, “Mike” I believe from India – phone is out of Deerfield, Wisconsin. I had to interrupt my first call with them due to business, and they pursued me quite diligently to be able to put the moneys back into my account. This was far too complex – and strange — to be a normal cancellation process. Companies never pursue someone so steadfastly to return money to an account. I called them back. When the phone was answered, there was no company name – just “hello”. I told them I would report them to the Better Business Bureau. Beware!

Karl – Oct 29, 2020

Received via email – [censored] phishing – beware – don’t call them, don’t unsubscribe.

Thank you for the completion of 1 year Defender Protection Plan. If you have any question or want to cancel this subscription Please call on our Toll-Free Number +1(888)604-0445

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Joshua – Oct 20, 2020

Received this email today. did not reply, will not reply. never gave billing info and never had business with this company. wording sounds foreign … scam no doubt and will monitor all my accounts for any suspicious billing. … dead give away “Jeffer-son” and that name baaahaaaa from “Shameeka Meek” right… Americans are getting smarter and these scams are blatantly ridiculous. beware all …!

From: Shameeka Meek
Subject: Renewal Successful
Date: October 20, 2020 at 11:30:11 AM CDT
To: Shameeka Meek

Dear Customer, .

We thank you for completing one year with PC World Geeks Squad team.

We have charged you $149.99 for the next 12 months subscription. We tried to contact you on your registered Phone number, Deduction of amount will appear on your bank account within 48 hours.

If you have any Question or Wish to cancel the Renewal, Please connect us on +1-888-335-2472 within 24 hrs.

Thank You

Donald Williams- Account Manager

Helpline no – +1-888-335-2472

GeeksPC Support LLC

1307, East Jeffer-son Lane , Suite 301

Los Angeles, CA, USA 90091

Katrina – Oct 15, 2020

My Name is Emma Dandridge, and I Want to File a complant against Geek Squad, they keep sendind me emails saying that I Have a Contract Renewal with them, I Have never had any dealing with Geek Squad period, and don’t no anything at all about Geek Squad, and I am so tired of them sending email to my account, will you please help me because I never knew anything or heard of them, and how they got my email in the first place, I am a disable 78 Senior Citizen and my only income is Social Security and Recently had a Hip Replacement and healing from my Surgery. please help me. the email which is mine and it is [email protected] I want click on it because I don’t no if they trying to get my information so I move it to Spam and don’t open it. please help me. Thank you Emma Dandridge

Carlos – Oct 13, 2020

I called about an email I got that said I bought something that I didn’t. Told me 19 min. wait but they will call me back if I want and I will not lose my place. An hour later I called back after telling 3 people my problem (none of them cared) I said this must be a fraudulent 20 mins. later they said it must be fake. I asked you aren’t worried someone is using your name . Nope What kind of company are they. I will never shop there if that’s the way they feel. ANTI-VIRUS
Tue, Oct 13 at 2:33 PM


Greetings From Geek Squad

Hello xxxx ,

Thank you for shopping with Geek Squad. You ordered “Norton Advanced” Total Protection with VPN & ID Theft Protection Plan (1 Year) for 5 devices.

Your account has been Pre-Authorized for the payment of $429.00, as per the E-Signature Contract signed by you at the time of registration.

We have noticed that your order was placed outside United States. If this wasn’t you kindly inform us by calling our toll-free @ +1 (866) 773-5176 to cancel the services within 24 hours.

For set up and installation kindly call our toll-free @ +1 (866) 773-5176

Your Order Details: –

Order ID # 774-7822-38693

Arriving: – Oct 14, 2020

Shipped From: -118, Walls Ave, Wilmington, Delaware, 19805

Next Due Date: – Oct 13, 2021

You can login to your account to view using the details mentioned below: –

Username: –

Password: –

Note: – Deduction of amount will appear on your account within 24 hours. If you have any question or wish to refund and cancel the renewal please call on our support number @ +1 (866) 773-5176.


Geek Squad

Jacob – Oct 12, 2020

Received this email: Your yearly subscription for your computer services has EXPIRED

Your account has been CHARGED $ 699.99 as for automatic renewal of our computer services.

If you wish to CANCEL your yearly subscription from our company call immediate your amount will be REFUNDED. CallNow +1(6197203186) for cancelation of your current plan you have charge

If you require any further assistance please do get in touch with us please call on this number +1(6197203186)
Assuring you the best customer services.
Have a great day ahead!

When I called them to find our who they were and why they were charging me when I haven’t used Geek Squad for many years, they became rude and told me they will charge my account if I don’t go online with them and cancel the account. Thanks to this website I figured they were scamming me.

James – Oct 01, 2020



We thank you for completing one year with PC World Geeks Squad team.
We have charged you $299.99 for the next 12 months subscription. We tried to contact you on your registered Phone number, Deduction of amount will appear on your bank account within 48 hours.
If you have any Question or Wish to cancel the Renewal, Please connect us on+1-858-367-9549 within 24 hr.

Thank You
Donald Williams
Account Manager
Helpline no +1-858-367-9549
PC World Geeks Squad team.
1307, East Geffer-son Lane , Suite 301 Los Angeles, CA, USA 90091


Cara – Sep 25, 2020

Scammer’s phone 1-866-292-2043

Scammer’s email [email protected]

Country United States

Type of a scam Advance Fee Loan

Initial means of contact Email

Got an email saying that I was going to be charged 499 .95 auto renewal for their service.
I have never had their service.

Roy – Sep 24, 2020


Gerald – Sep 18, 2020

Haven’t called. Don’t think I will. But obviously a scam. I have not account with Geek Squad.

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Kristy – Sep 14, 2020

I received an email from Team Geek Squad, [email protected] on Sept 14, 8:15am:
Dear Customer Welcome Back – It’s a confirmation to our dear customer that your services with us has successfully resumed for 3 years subscription plan.
You have been charged on your card for 249.99. The transaction will appear on your card within 3 business days.
For any related queries contact us on 855-626-0102

I never had their service. When I called she had me download teamviewer to talk with someone to help me. when they weren’t available she was going to call back in 5 minutes. No return call received.

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Bradley – Sep 08, 2020

I just got a email asking to pay $649.99 for 3 years of Geek Squad service. I have not had the Geek squad for over 1 year I have not used my computer for a long time

They have 2 phone numbers 1-855-643-3311 and 1-909-315-6959

address is Geek Squad 1307 East Geffer- son Lane suite 301
Los Angeles, California 90091

Justin – Sep 03, 2020

Victim Location 46236

Type of a scam Credit Cards

9/03/20 Received an e-mail “Receipt/- GEEK- SQUAD. Your Package ID- KFOJS9 with us is Extended. For the next tree years at an Amount of $471.75 on 3- September 2020. Your Products- Premium Virtual Support and Security. Your subscription to Geek- Squad was successfully renewed. It gave these numbers to call-18774652672, 18444501844, or 18663249822. I did not order this nor have I ever used Geek Squad-Best Buy. I did however buy a tv online from Best Buy. So I called the first telephone number and talked to Frank. When I explained this to Frank he yelled “ I’m charging you anyway” and hung-up. When I called customer support for Geek-Squad, Jordan hung-up also. Had to call my credit card company and freeze my account. BEWARE SCAM!

Carlos – Sep 02, 2020

Victim Location 18042

Type of a scam Tech Support

I was contacted by e-mail : They tried to say I had arranged this 5 years ago and tried to get me to go to my computer. I got suspicious and threatened to report them to the and they hung up.

Membership Billed-Subscription Activated



Geek Squad

Sat, Aug 8, 12:20 PM



Thanks for the payment of $ 399.99, Your order is processed successfully and your Subscription is renewed.

Order no: USA-87764-765

Amount: USD 399.99 (Auto Debit)

No commitment. Your subscription automatically renews for $399.99/year starting August 5th 2020

until cancelled.

To avoid being charged, you must cancel at least one day before each renewal date. Contact :

+1. 2.5.2. 3.0.0.




Joy – Aug 05, 2020

Scammer’s phone +1 -706- 522- 2836

Country United States

Type of a scam Fake Invoice/Supplier Bill

Initial means of contact Email

This is the email that reads I received on my cox web mail

Geek Squad
Bill for you Payment
Dear Customer
This is you receipt for payment of USD 399.99. Your Computer services is activated for next 12 month.
Please call + 1 706 522 2836 if you have any questions.
Geek Squad Team

Jeremiah – Jul 29, 2020

Victim Location 11710

Type of a scam Tech Support

Received e-mail that I was being charged an annual fee in excess of what was normally charged. His name was Shane Harper, sounded not like that name. Middle East or India. Phone # he used was 213-419-2567. He said he could refund more than we were charged since we were such good customer. Wanted me to verify that refund went threw, but our bank system said was down for maintenance so he will call back tomorrow to continue. Something didn’t sound right after call so checked my cards and NO charge on any of them!! Oh the billing Dept # we got was1 888-898-8723.

Melanie – Jul 21, 2020

I received a email saying my account was going to be charged $399.99, Well I do not have a account so I called and it sounded like there were people taking in the background. He asked me to log into my computer-I told him that I do not have a computer. With that he hung up on me. I hit the redial button by accident and hung up. Next thing is I get a incoming call and he said his name is Michael and he can help me, I just need to get on my computer! Same scenario, he too hangs up

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