Hayneedle – fake

Jeremy –

Victim Location 20877

Type of a scam Online Purchase

We ordered a 5 piece patio sofa and we kept getting confirmation tracking numbers that were fake and the 5 piece patio set was never delivered to us when the confirmation tracking said it would be delivered and took us away from work and we never received our order this happened twice within this month period. When I called to complian they were very nice about it but they weren’t able to resolve the issue and when I asked for the tracking number they said they couldn’t provide it again the the third time. I told them to cancel my order and that I wanted to be fully reimbursed back to my credit card. They said it would take 2-4 business day because we used a service called "Affirm" and it had to go through them to refund our money back. I asked them who owned this company and Jeremy the online supervisor said it was owned by Walmart. I don’t know what’s going on here but we’ve been scammed. Just thought it should e reported.

Thank you *** ***

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