Victim Location 80303
Type of a scam Counterfeit Product
After my Facebook was hacked, I sought help, with their help page. There was a link, that took me to a website called Instant help. Thinking that this was part of Facebook, I followed several links, filled out several forma, and got an e-mail form them saying they could help me recover my account, for a charge of $50 US, if I provided all of my personal information, address, phone email, and bank account information!
I have copied the email communications I had with this scammer.
On Sun, Jul 26, 2020 at 1:14 AM **** ******** wrote:
Em make you proud?I call Bull[censored]. I contacted Facebook by phone, and I have told them all about your scam.
They are helping me recover my account.
Does the fact that you take people’s money by scamming them make you proud?
[censored] you very much. I’m reporting you to the FCC.
Sent from Yahoo Mail on Android
On Sat, Jul 25, 2020 at 10:28 AM, instant help
It’s Facebook paid support because facebook doesn’t provide personal support
On Sat, Jul 25, 2020 at 9:56 PM **** ******** wrote:
Of course I am not well. I am disabled and on a very small SSI income. My account was hacked, through no fault of my own, and you expect me to pay you $50?? That is suspiciously close to being a scam. How do you expect me to get access to my 11 year old Facebook? This is unfair, and discriminatory.
On Saturday, July 25, 2020, 10:18:07 AM MDT, instant help wrote:
Hello **** I hope you’re well!
Thank you for contacting Facebook support
We can resolve your issue , there will be a technician fee to resolve this issue permanently
Technician fee $50 USD ( including 1 year support with facebook & Instagram )
Facebook Direct Help Team
On Sat, Jul 25, 2020 at 9:28 PM **** ******** wrote:
Someone has changed my password, and signed me out of Facebook, and Facebook Messenger. I have sent in a current ID, but I have not heard anything. Can someone please contact me, and let me know how long this will take for me to get back in my account?
this person has nothing to do with Facebook. I have notified them, and expect no reply.