Raquel – May 23, 2020

Victim Location 85641

Total money lost $141.84

Type of a scam Credit Cards

This scam company targeted me thru Facebook with pop up ads for really nice looking golf clothing (shirts specifically). The company is called Macrolids. Web address is and their email is [email protected] They supposedly are headquartered out of Hawthorne, California but have no 1-800 toll free number associated with their company and a quick Google Maps search of their address detailed an industrial area that other companies occupy (with the same address). I ordered some shirts on 4/29 and was provided a DHL eCommerce tracking number shortly after that. Another email informed me that my order was transferred from DHL eCommerce to my local USPS on 5/14 but I have yet to receive the package. A call to both DHL and the USPS indicated that neither had the package and DHL confirmed that the tracking number I provided was not even received in country. Back and forth emails with the company have resulted in continued stall tactics by them continually blaming delivery delays on the global virus pandemic. I have since cancelled the credit card transaction with my bank, contacted Facebook to remove them from their platform, filled out this scam alert form and will file an official complaint as well and lastly I will be contacting the FBI. A quick search online indicated others are in the same boat but some did receive the items they ordered which were of very low quality and not wearable at all. They have a very low trust factor on some other websites that track that sort of statistical data. The person I’ve been exchanging emails with speaks very poor English, has very poor comprehension and grammar skills as well and continues to promise to have the goods delivered soonest but is short on providing details as to where the package is at in the shipping/tracking process. Again, the name of the company is and they are targeting folks on Facebook.

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