Desiree –

Victim Location 54014

Type of a scam Tech Support

I was on the internet and had just typed www.facebook.com and hit enter when an alarm started shrieking on my computer and these messages about a "Windows Security Server report from OX 800 70224 Warning:This server shopservices.x42 Internet security damaged! User access suspended."

The other message that was on the screen was, "Windows detected potential threat on computer", and also, "Windows security essential wasnt able to block virus.Windows detected potential threats that might compromise privacy or damage computer. ERROR CODE:OX8024402C Windows couldnt install the definition updates"Then when I tried to exit out of the internet a voice started reading this phone number and telling me to call this number immediately,so I called the number; the number was 844-208-2608 ext.506. I reached someone named Jack who when I started asking questions like whats your federal tax ID number, became very angry and kept on insisting that i needed to pay a one time fee of $49.99 and he could take care of virus 268D3. I told him the computer belonged to a friend and I had to wait for him to get home, he says to me well you were the one using it! I again tried to get the tax ID number and he refused to give it so I hung up the phone and proceeded to unplug the computer. When the computer was plugged back in no sign of the supposed virus was there.

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