I have the same problem. United Consumer Financial is partnered with more than one tax service company. I stopped paying. They need to be sued. The tax company that I used was Community Tax and they are the same – they provide no service just sign you up to United Consumer Financial Services. I bet there are more of us out there.
https://www.bbb.org/us/il/chicago/profile/tax-consultant/community-tax-llc-0654-…⇄
Victim Location 93657
Total money lost $4,000
Type of a scam Tax Collection
This company provided me a loan to pay a tax service who provided no service. The tax service ( Americas Choice tax )uses this company to get you financed and then cancel services with you. Making you liable for the money.