The same experience as the other complainants. We were duped. I want my money back or the bed. They have had my money since March 2020. Do not order from these unscrupulous people.
Lana English
I ordered a dog bed – they never sent a confirmation email. After my 4th email, I got one response saying they had resent it. They even confirmed email. I never got it.
I have tried over a dozen times to contact them on email/social media & comments on their pages. NO RESPONSE.
Feel completely scammed.
Completely same experience
I assumed the pngage was legit and placed an order on 15 April 2020. I was happy my order was being shipped and then it came to my realization that they have shipped it to the wrong address which happens to be Auckland whereas i stay in the middle east . I tried contacting customer support and they kept turning me down that it was shipped to the right address. And it delivered in a few days. The CS team tells me, its shipped to the correct address. So, to verify i reached china post and i find out that they have scammed and given me the wrong shipping number to give me the idea that my order was delivered in a wrong country. Then, to confirm, i came in contact with westgate postal delivery and they too did mention the address mentioned on the parcel was Auckland too.
Scammer’s website bluebiggy.com
Scammer’s email [email protected], [email protected]
Country China
Type of a scam Online Purchase
Initial means of contact Email
Paid for 5 Galaxy Roses. (Buy 3, get 2 free)
They took money out of my bank account on 4 March 2020.
Have received NOTHING.
Tried to contact them, no response!
Turning the company in for FRAUD!
STOLE MY MONEY!
Reporting them and email INTERNATIONALLY to the police.
They will have justice. 4 times BAD LUCK will come to them!
They refuse to answer emails.
Hope they rot in jail.
Victim Location 37075
Total money lost $27
Type of a scam Other
So I ordered glass rose from bluebiggy,com about 4 months ago j have emailed them weekly sometimes twice a week they responded one time saying my order got held need your address that was 2 months ago and nothing since again they took the payment of my card. Customer service does not reply at all.