Geek Source

Roger – Dec 12, 2020

Text received stating if I didn’t cancel today I would be charged $699. I called. Stupidly gave access toco outer. They said I would get a full $470 refund. The had me put the amt in a screen but when I typed it the nor was $4700. It hit my account. Person ultimately said only way for me to reverse was to get target and or apple gift cards in that Amy. I said I couldn’t do it at that time. They said not to shut down computer I have since changed all passwords after shutting down my computer and put the transferred money in a different account If it is warranted I want to return money n
But niOt. I gift cards. I told th person. I felt it was a scam. He got very irate. Taking my laptop to my service person tomorrow to scan for virus and anything they may have left on it

Ricky – Oct 30, 2020

Hi David,

This is an automated reminder message populated by Geek Source LLC servers with which you have an yearly subscription linked. This email is an urgent reminder for renewal of
your account which will be charged automatically on October 31th 2020 with the amount of $699.99 or else your services will auto renew automatically every year. So to avoid
such inconvenience charges kindly do the needful. In case of any changes on your Network security account with us, you can dial us on the below mentioned Helpline Number.

For cancellation & other assistance call on our Helpline Number 1-360-717-6661.

Technician Assigned : Jack Hawkins
Billing Team
Geek Source.
Please make these people pay for all the harassment.

Shana – Sep 12, 2020

My experience is exactly the same as the location#49010: In October, 2018 they contacted me and said that my computer is hacked by some Russian and Hungarian sights. I purchased A LIFETIME PROTECTION from Geek Source for $399.99. Now in August and September, 2020 they are notifying me that they are “automatically renewing my contract for $492.80 for the next 3 years, and that if I want to cancel my account to call them at 1-866-582-1523. Then, in order for me to cancel I have to give them access to my computer and my banking site, WHICH I REFUSED. I talked to some Peter McQuill on August 7, 2020 (who speaks with a heavy Indian accent!), but when I refused to get on my banking site the issue was left unresolved. Today, 9/12/20 they sent me another email notifying me of “renewing my contract”, that if I want to cancel to call the above mentioned number. I did call, had to leave a message. DO NOT ALLOW THEM TO GET HOLD OF YOUR BANKING INFORMATION even if they offer you some discount! The reason they will ask you for a check number over the phone (and not a credit card number) is so they get your bank account info, that is why they can do these things.
This is a SCAMMING COMPANY and need to be shut down.

Erin – Jul 07, 2020

Victim Location 55313

Total money lost $300

Type of a scam Tech Support

This company made something pop up on my computer. I fell for their scam and let them in my computer. I am naive and let them in again when they said they’d take out their software and give my money back. They took over my computer with their advanced software and almost got money from me. Now they sent me email that they’re going to automatically take money from my account. I called them and told them they weren’t allowed to do it. They claim I have a contract with them. The following is copy of message.

Auto Renewal Alert – Geek Source

2 messages

Andrew Nickman Tue, Jul 7, 2020 at 12:32 PM

To: ***********

Hi ****,

This is an automated message populated by Geek Source LLC servers. You have a yearly subscription linked with an account which will be charged automatically on 08 July with the renewal amount of $699.99 USD .

In case of cancellation & other assistance call on 1-800-736-3550

Technician Assigned: Alan Carter


Thank You

Andrew Nickman

Billing Manager

Geek Source

**** *****  Tue, Jul 7, 2020 at 8:18 PM

To: Andrew Nickman


[Quoted text hidden]

Seth –

Victim Location 38119

Total money lost $305

Type of a scam Tech Support

I was contacted to fix my computer by this company last fall. they would clean my computer for $305. They messed with my computer then took a check. I figured it was a scam and figured that it was my lose because of stupidity. Now they are contacting me wanting to refund by getting into my computer to refund me. When i demanded a check instead they want to money order me $2000 for me to then get a payment card from Target or ect and return $1400 back to them leaving me with my $305 refund and a $95 compensation credit, RIGHT…. They said that they were required to pay me back my $305 by the BBB.

Carolyn –

Victim Location 14825

Total money lost $300

Type of a scam Tech Support

My computer went black and appeared to crash. They came on and said that unless I did something right away my computer would crash completely and ‘fixed my computer’. Now I get a call saying they are going out of business in North America and I need to call a number to get a refund. I did not call. To late I realized they were a scam.

Joshua –

Victim Location 16507

Type of a scam Tech Support

Was on Facebook when a message appeared to call the phone number stating that a virus had infected computer. Tried to charge $529.98. My sister called them back for me and said it would not be paid. Reported incident to my bank. Nothing was charged to my account.

Steve –

Victim Location 80015

Total money lost $120

Type of a scam Tech Support

multiple errors when opening email, Microsoft was called, and the call transferred to another "tech" which was Geek Source. They supposibly corrected multiple issues and got information, and CC to charge for the one year of computer protection and services. My friend is elderly and this is just a horrible spam that needs to be stopped. The email that came to her is very obvious it isn’t a true business and a spam.


We received your electronic check payment of $***.** & the charge on your bank statement will reflect by the name of "A GRADE SOLUTIONS" merchant within two to three working days of your bank.

The service includes all kinds of PC, Laptop, Email, Router, Printer, Cell Phone, Smart TV, iPhone, Mac Products, Tablets, and many other Smart Devices.

If in the future you ever see any alert or warning message, you shall not be worried. Also, you shall not call the number shown in the alert message. You would rather only call us, and our team would take care of that right then and there.

Toll Free – 1-833-714-4111.

But most importantly, we would like you to read the following information below.

Alert: Scammers Get Victims to Pay with Google Play Gift Card, Walmart Gift Card, iTunes Gift Card, Amazon Gift Card

To convince you to pay, they might pretend to be us If you receive any call claiming to be us or any Brand and offer you a refund by saying we are no longer in business Then hang up immediately and call us on 1-833-714-4111 .

Even if we call you just hang up and call us back on our Toll Free to be sure it’s us.


These cards are like cash — a quick, convenient and untraceable way for con artists to get money. And even if the victim realizes they’ve been scammed, there’s typically no way to reverse the transaction

“Think of those digits on the back of these cards as cash. Giving that code to somebody is like giving them cash. If they’re asking for payment by an iTunes gift card, it’s a scam. Don’t do it.”



Geek Source

Bryce –

Victim Location 49010

Type of a scam Tech Support

Pop up on my computer stating it’s trying to be hacked from Russia and to call 888-610-1627 for a Microsoft tech to fix the problem call the number and they say they are from Microsoft but need to be transferred to geeksource tech out of New Jersey to fix the hacking problem then the person on the other side sounds like they are from India or out of the country stating your computer is infected and needs to be fixed immediately and try to sell you $399 worth of anti spyware and they will only except check no credit cards when you refused that they try for a lower amt of $159 you ask to speak to a billing dept to verify info and they transfer you to another # 833-814-9111 and it’s literally the same person you were just speaking too who said they would transfer you, take your computer to a real technician. I continue to have multiple #s calling me about “tech support” 800-385-6297, and they continue to leave messages harassing me about my computer it is the same person calling repeatedly do not give them any info. This is so frustrating they get away with this

Christopher –

Victim Location 17016

Type of a scam Tech Support

My grandmother received a call with the offer of lifetime tech support for $499.99, but required payment by providing checking account and routing numbers. Payment would apparently show up on statements as being billed to "A GRADE SOLUTIONS" at 1319 HEARLD AVE, ELMONT, NY, USA 11003. Website appears to be a duplication of

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