Victim Location 95821
Total money lost $300
Type of a scam Tech Support
Scam began with a pop up on the computer stating a critical error with a Microsoft program had occurred, do not shut down computer or try any other methods to fix as it will cause the computer to crash so immediately call for a Microsoft tech to help fix, very knowledgeable friendly person Kevin Hale, don’t know if that’s a real name, went about getting control of the computer and told me my my internet protection program was inadequate and he gave options of taking my computer to best buy or he could install a new security system for $300. The company was not able to complete the installation as they see booted off by our WiFi system and have called every day to complete the job, for whatever reason I have not called back as something in my gut said not too,