NYSEG Imposter

Anthony –

Victim Location 14513

Type of a scam Utility

PERSON CALLS OUR BUSINESS EVERY DAY, SOMETIMES MULTIPLE TIMES ASKING FOR THE PERSON THAT HANDLES OUR NYSEG ACCOUNT. STATING USUALLY THAT THEY ARE DISCONNECTING OUR SERVICE IN A 5 TO 45 MINUTES DUE TO NON-PAYMENT OF A RIDICULOUS AMOUNT OF AN IMAGINARY PAST DUE INVOICE. I HUNG UP AND CALLED NYSEG AND WE HAD $0.00 DUE AT THAT TIME.

Shanna –

Victim Location 14836

Type of a scam Phishing

scammer asked for a daughter who no longer lives here about her NYSEG account. Then asked if such and such was our address, my husband answered "yes". He told her we don’t have NYSEG we have RG&E. He then hung up the phone.

Alejandro –

Victim Location 12992

Type of a scam Debt Collections

Caller claimed power would be turned off in the next 30-60 if we did not make a payment for overdue bill. This has happened to us about 6 months ago as well and we reported it to you. We verified with NYSEG that our account was up to date and this is again a scam

Roger –

Victim Location 14905

Type of a scam Utility

Scammer called citing that we owe 2 months worth of utility bills. I looked at my most recent statement (12/2/2016) and my balance is $0. Scammer insisted that there was an issue with our automatic bill pay and that they will disconnect my electricity within one hour unless i go to their "main building" to make a payment. He told me the building was in vestal, NY. I asked to speak with a manager. The manager told me that i would have to go to the "main building" to make a payment in Lockport, NY. When i said the previous person said i had to go to vestal the ‘manager’ said i could go to either. I then told them that i will have to look into this and the ‘manager’ hung up.

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