US Automotive Protection Services

Stephen –

Victim Location 80218

Type of a scam Other

This company contacted me an to activate a protection program. They said it would cost $140 a month. I told them I needed to think about it and they tried to bully me into purchasing the program. I told them I thought it was a scam and they said well I hope that repair bill isn’t a scam. I called my car dealership directly and they said there is no such warranty needed.

Sean –

Victim Location 58784

Type of a scam Counterfeit Product

Unsolicited and fake-looking notice in the form of a postcard of need to activate vehicle "protection". No return address, only a toll-free number which I am not going to call as it would probably result in my phone number being recorded for future use.

Brandon –

Victim Location 52402

Type of a scam Phishing

Using concrete address details about the owner and her used car, (publicly available, I understand,) the scammer sent her a full page letter in an envelope marked "IMPORTANT" and "Personal and Confidential". Inside, headed with a specific "Customer ID Number" are the words "IMMEDIATE RESPONSE REQUESTED".

The text then reads:

Attention: (My daughter’s full name),

Our records indicate that you have not contacted us to have your vehicle service contract activated. We are informing you that if your factory warranty has expired, you will be responsible for paying for any repairs…."

We had bought via the dealer an extended 3rd party warranty, so this letter seemed possibly legit. The letter implies that the receiver has failed to complete some previously begun protective action. It is not at all clear that this is a solicitation for new business. I called our dealership to confirm that this is not a legit solicitation. The finance guy at the dealership said he had received several calls like mine, including a few where people had actually responded to the mailing, paid money, and ended up with double coverage. This kind of solicitation preys on people who are trying to be frugal and on the elderly and people who can only afford older cars. Really dirty, I think. PLEASE require such solicitations to NOT imply that they are following up on an already initiated transaction. Thank you, a mother in Iowa PS I do not know how to attach an image of the letter. I bet a lot of older and/or poorly educated or poor people do not, so I think you should have a postal option for submitting the evidence.

Philip –

Victim Location 37688

Type of a scam Phishing

Every driver in my household has received monthly cards in the mail that look authoritative in nature stating that our vehicles are in need of vehicle protection to ensure continued safe operation. its threatening, saying that if you dont respond by a certain date, you will be responsible for paying all repairs out of pocket.

my vehicle is 1 year old. i am not in need of vehicle protection. i am covered by factory warranty. i have called numerous times to get off the mailing list only to receive a stern warning. And the notices continue.

who in the DMV is selling persons auto info for kick backs? Does anyone care?

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