Victim Location 12149
Type of a scam Phishing
Phone call to my cell phone. When answered, I was notified by an electronic voice that my Verizon account was suspended. I was given options to press in order to un-suspend my account. When I pushed option #2, I was asked to enter my Verizon PIN (I entered a false PIN of 1234) and then was prompted to enter the last four digits of my SSN (again, I entered false numbers of 1111). I then received an electronic voice message that advised me that my account was now un-suspended. CLEARLY a scam. It’s going to get a bunch of people, though. No accent, not perfect English, but really close, and a local number.
Victim Location 21230
Type of a scam Debt Collections
An automated call – allegedly from Verizon – said I had an outstanding balance with Verizon and should proceed to pay it. I hung up immediately. I contacted Verizon directly who confirmed I had no balance due. Whenever someone says I owe, I always check independently first before agreeing to do or say anything else. I’ve now blocked th enumber (as if that will stop these people…)
Victim Location 98328
Type of a scam Identity Theft
I received a call from a man in December 2018 saying he was with Verizon and that someone at a retail store in New Jersey had just tried to open a Verizon account with my name and social security number. Their system alerted the transaction and the "representative" asked me if I authorized the new account. I said no, definitely not (we live in WA state). He asked me several questions and sent 3-4 authentication texts that looked legitimate from Verizon that he had me give the numbers back to him. He told me the person would be arrested and a police report sent to me in 3-5 business days. The report never came. A month later I tried to log into my Verizon account and couldn’t. When I called, I found someone had changed my email, mailing address, and even my security pin number. The Fraud department at Verizon said they never called me at all- that’s when I realized the whole call had been a scam.
Victim Location 97229
Type of a scam Credit Cards
I’m calling from Verizon And say that your account is suspended temporarily and u need to provide last 4 digits of social if u want to reset automatically . Please note that the first words are not audible till last 4 digits . Auto teller asks option1 automatic or option 2 customer care . Since it was not audible , i selected auto , but when I heard from Verizon , I got a doubt since I go with another carrier and cut the phone . I called back , number not reachable . Looks like they want to hack my passwords to bank acts, credit cards . Watch out please and taken action deemed necessary
Victim Location 83676
Type of a scam Phishing
This person identifying themselves as Jesse Homes, a manager employed with Verizon phone service, called our cell phone on 11/14/2017, at approximately 5:05 pm, to say there was a problem with our last payment on our phone service. He claimed, they had updated their system and that the new system had rejected our payment due to the card was expired and that we needed to correct the information regarding our card or they (Verizon) was going to suspend our phone service. Unfortunately, my husband and I fell for it and gave him the correct information, an hour later, when my husband and I went to make a purchase, our card was declined. Fortunately, our banking institution locked our card due to a 300 dollar purchase that looked suspicious. We contacted our cell phone carrier the next day and they claimed they had not contacted us and our account and phone service was fine. We luckily did not lose any money but, it very well could have turned out differently. This number is still active as of 11/15/2017 and when we attempted to search the number he had called from, the information we found claims the number belongs to a landline in Albany, Georgia.
Victim Location 01752
Type of a scam Phishing
Consumer received a voicemail from 844-228-7943 on her cell phone; the caller also called her fax number and her home phone number. The message said that her email account was hacked into by Russians, and they ("Verizon") were protecting her by freezing her account. The caller identified himself as "Juna Bashir" and said to call him right away at 844-228-4743 ext. 428 to unfreeze her account.