Microsoft – Imposter

Rafael –

Victim Location 27295

Type of a scam Tech Support

received an alarm on my computer that my computer had been locked due to suspicious activity. Called 1-844-326-0256 as directed and talked to someone who had difficulty with the English language. He kept saying he wanted to help me He instructed me to turn off my computer several times. Why would Microsoft have anything to do with my Apple computer ??.When I told him that I would have someone to look at the computer He kept repeating back what I said. This is very alarming to me No problems with my computer after I hung up. We live in a dangerous technical world

Samantha –

Victim Location 53402

Type of a scam Tech Support

Yesterday and alot of other days, I have caller ID my phones rings and shows I’m calling myself. I pick up and a recording start saying this is Katerine from microsoft and that my computer has been compromized by oversea hackers that as far as I let the recording go I hang up.

Andrea –

Victim Location 76302

Type of a scam Tech Support

I received a telephone call identifying it as from my husband and listing our own land line number as the caller but the caller identified itself as "Microsoft" telling me our computer IPO address was compromised and they wanted to change information to make it "safe." I hung up and called BBB.

Crystal –

Victim Location 19063

Type of a scam Tech Support

The caller left a message on my answering machine that I would be charged automatically if I don’t renew my subscription. When I called them back, the man said I would owe $599 for a five year subscription to my Microsoft/Windows firewall. He asked me to go to my computer and he will help me fill out forms that would cancel my subscription. I told him I won’t fill out any forms and to consider my phone call to be the cancellation. He insisted that was the only way to cancel and that my credit card would automatically be charged. When I asked the company name he hung up on me. I called back and a new man answered the phone. I told him that I just bought Microsoft Windows 10 in February so it couldn’t be expiring. I asked him the name of his company and all he would tell me is that he is calling on behalf of Microsoft Windows. I asked why I would be charged anything since I just got Windows 10 in February. He then said the call was not meant for me. He apologised and hung up.

Steve –

Victim Location 18015

Type of a scam Tech Support

This is worse because it is a live person that knew my name after pressing 9 but began as automated call. Live person with Indian accent.“Hello, ________, I am from Microsoft. Your computer has been hacked. They are after bank acc***nts… I can help you to remove it…

When we asked for a case number, department number or which computer name, or which location, where to start, or to read his report, the caller could not specifics but said “I have a lot of computers to fix and I do not know, it is a dell or apple. “

When I asked if I should start with my “Fujitsu or lenovo” PC which I do not have, he did not care where I start.

We did not allow any computer access but we are reporting this scam because someone woke me up from a nap and I was offended.

Ramon –

Victim Location 75154

Total money lost $300

Type of a scam Tech Support

Warning message you’re computer is at risk pops up on my computer. So, I called the Microsoft # guy gets on phone wants to fix my computer for 300.00 in google play cards. Very persistent. He keeps me on the phone I give him the #s in cards but he says #s are incorrect and asks me to buy more and I ended the call. He hit me for 300.00. I was stupid to fall for it. Had my computer cleaned up for 50.00 with Microsoft and the hacker had installed a program that would allow him to go back in and gather personal info. The two amounts quoted by hacker to debug my PC was 1000 and 500 which I said I couldn’t afford so he took it down to 300 since I was over 55 yrs old and stated that the $ would be refunded to me the next day because my computer was still under warranty. What a [censored]! He called himself Roy and spoke with an Indian accent. Hope this helps? It occurred end of February.

Mandy –

Victim Location 98233

Total money lost $1,200

Type of a scam Tech Support

They are Tech support Scamers They Scam Morethan $5000 To $10000 Each Day They Target Seniour Citizen Who"s Dont Know Anything

About The Computer They Scam morethan $500 each Customer

Latasha –

Victim Location 20774

Type of a scam Tech Support

A guy named Kevin called and tells me that my contract with Microsoft is expiring and if I don’t want to renew and get my money back,I have to call him back when I get on computer so that he can send some forms to fill out to get refund. I really didn’t know what this guy was talking about. I never signed a contract for $300 with Microsoft for 3 years.

Jacqueline –

Victim Location 18704

Type of a scam Tech Support

Phone call was received. The recorded message said I overpaid my Microsoft account and they needed some information to process a refund. I don’t have a Microsoft account. I hung up and blocked the number. They may have called the wrong number. I am sending this. I recently had my identity stollen by my debit card. The message didn’t say where they were calling from.

Gabriel –

Victim Location 76309

Type of a scam Tech Support

A recorded message identifying itself as "Microsoft" claimed that there was suspicious/unauthorized activity on my computer. It advjsed me to call this number, +1 (888) 497-1141, to obtain help in ridding a Trojan horse/virus from my computer. I have not called and do not intend to. I have had this call several times over the last two weeks and am suspicious that it could be a scam.

Desiree –

Victim Location 76308

Type of a scam Tech Support

Kathreen called from Microsoft telling that my ip address had been tampered with. Push 2 to let them fix it. Call came from my own phone number and name.

Kate –

Victim Location 76308

Type of a scam Tech Support

I received a call and it said it was Microsoft and my computer had been compromised and that I need to press "1" to speak to a technician. The call was a recording and I did not respond by pressing one. The strange part is the caller ID that the call came in from was my own number with my name and when they said this technician’s name is was mine.

Ruben –

Victim Location 75241

Type of a scam Tech Support

They Contact me telling a have IP Address Infected with bad virus .!!!

Dale –

Victim Location 75238

Type of a scam Tech Support

Microsoft has been calling me 10 times a day claiming that I have a security breech with my firewall with my ID address. They will not stop calling me. I cannot get them on my settings to block the call. I spoke with a woman with a very thick accent that was rather hard to understand. But I did understand what she was doing and saying about my computer.

Curtis –

Victim Location 77002

Type of a scam Tech Support

Caller claims Microsoft License is out of date for Windows OS.

Darren –

Victim Location 76306

Type of a scam Tech Support

I got a phone call the person on the other end started out by saying he wanted to return my money . I asked what company he was with he said tagnet / Microsoft. He went on to say he wanted to return my money. My question was what money? knowing I had never done business with these people .No one gives away free money. I hung up

Tammy –

Victim Location 75051

Type of a scam Tech Support

The Call uses a automated voice system that says your Microsoft software license will be removed since your IP has changed and they want you to talk to a representative by pressing #1 in order to fix your IP address. The scammer has called my mother in-law several times in a week now.

I am a cyber security expert and this scam has been around for years now. Do not ever believe anyone claiming to be from Microsoft, no software company would ever call you to ask to change your IP address.

Glenn –

Victim Location 23005

Type of a scam Tech Support

Leaves robocall voicemail that ip has been compromised and in foreign county. Says to call them back

Brenda –

Victim Location 19103

Type of a scam Tech Support

Telephone call to home phone saying Microsoft Windows license has expired.

Left message with phone number to call back: 855-498-3999

Recipient did not call back, as they don’t use Microsoft Windows!

Adriana –

Victim Location 18052

Type of a scam Tech Support

Don’t take calls from this number it is a scam. They call multiple times per day with fake numbers and Indian people who act like they don’t understand remove my number from your list.

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